Privacy Policy

This website www.nantwichhogroasts.co.uk (the “Website”) is owned and operated by Nantwich Hog Roasts, Longfields Farm, Long Lane, Brindley. Nantwich, CW5 8NF. Any references to “we”, “our” or “us”, refer specifically to Nantwich Hog Roasts. This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you use the contact button to make an enquiry about our services. When you decide to book us to use our services, we collect the personal information that you provide us with when you are placing your order. This information may consist of: name, address, phone number, delivery address, email address, credit card details and details of the package you have chosen. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions

How will we use the information about you?

We use this information in the following way:

• to ensure the smooth processing & completion of your booking with us, or to contact you if there is a problem with your booking and/or to provide updates on its status
• In order to complete your booking we may need to share basic personal information with our staff in order for them to carry out your booking. This may include your name, address, phone number, email address and event preferences.

Our customer’s privacy is of the utmost importance to us, and we will never release your details to third party organisations for marketing purposes.

Access to your information and correction:

Nantwich Hog Roasts is compliant with GDPR process at all times, and strict procedures are in place to prevent the loss, misuse or alteration of the collated information, and to make such information as secure as possible against unauthorised access and use.

Nantwich Hog Roasts also comply with the requirements laid down by the Data Protection Act 1998, and the Distance Selling Directives and are therefore obliged to ensure that your personal data is kept secure and up to date, and to respect your wishes.

You may contact us at any time to request a copy of all data and information we hold on you as a customer. You may also contact us to amend or update your details at any time by calling us on 01270 524750 or by emailing us at farmshop@chestnutmeats.co.uk.

Cookies:

Cookies are tiny text files that are placed on your computer to collect standard internet log information and visitor behaviour information. This helps us personalise our website to your best interests. Cookies cannot read any other information that may be stored on your hard drive, or access any other information about you, or people who may use your computer. You can set your web browser not to accept cookies, however in a few cases some or our website features may not function as a result. For further information visit www.aboutcookies.org or www.allaboutcookies.org .

Other websites:

Our Web site may contain links to third party sites. Please be aware that we are not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this site.

Website Security:

In almost all cases, when you go to a web site, web servers log your interaction with the site in something called a log file. Standard log files like ours contain basic information like what time certain pages were viewed, and the IP address of the visitor. We use this information to analyze trends, administer the site, track users movement, and gather broad demographic information for aggregate use. We make no effort to identify IP addresses with individual users.

Changes to our privacy policy:

At Nantwich Hog Roasts we regularly review our privacy policy and will place any updates on this page. We recommend that our customers visit these pages regularly. This privacy policy was last updated on 9th May 2018

How to contact us:

Please contact us if you have any questions about our privacy policy or information we hold about you.

• By email: famshop@chestnutmeats.co.uk
• By phone: 01270 524750
• By mail: Nantwich Hog Roasts, Longfields Farm, Long Lane, Brindley, Nantwich, CW5 8NF